Canada Transformers provides manufacturer's warranty that equipment supplied by it to be free from materials and workmanship defects for a period of five (5) years from 2025 year date of shipment, unless otherwise stated in the product description. If within such period any such equipment shall be proved to the manufacturer's satisfaction to be so defective, such equipment shall be repaired or replaced at the manufacturer's option.

The obligation of Canada Transformers hereunder shall be limited solely to forwarding the customer to the manufacturer for the repairs and replacement at its factory, for products that fall within the foregoing limitations and it shall be conditioned upon receipt by Canada Transformers of written notice within the warranty period of any alleged defects of deficiencies.

No products shall be returned to Canada Transformers without its prior consent. Canada Transformers shall not be responsible for shipping charges incurred, whether through return of defective items to the manufacturer’s factory, or return of repaired or replacement items to the user.

Canada Transformers cannot assume responsibility or accept invoices for unauthorized repairs to its products, even if defective. This warranty applies only to units proven defective under normal use, and does not apply to improper installation or alteration. Acceptance may be expressly provided in writing by Canada Transformers.

Canada Transformers shall not be subject to any other obligations or liabilities whatsoever with respect to equipment supplied by Canada Transformers or services rendered by Canada Transformers. This warranty is void on all products supplied by Canada Transformers if full payment is not received on such products within sixty (60) days of shipment date.

THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES EXCEPT WARRANTIES OF TITLE, INCLUDING, BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE

CONSEQUENTIAL DAMAGES

Anything to the contrary herein contained notwithstanding, CANADA TRANSFORMERS SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, CONTINGENT OR INCIDENTAL DAMAGES WHATSOEVER.

RETURNED GOODS, MATERIAL or EQUIPMENT

Authority for return must first be obtained from Canada Transformers, if credit is to be allowed on all unused goods returned to the factory by the purchaser for reasons of its own. In addition to a restocking charge, the purchaser must pay for the return transportation expense plus refurbishment charges. No return for credit is accepted by Canada Transformers on used goods and custom-designed or special products. Before returning any products to Canada Transformers a Returned Goods Authorization Number (RGA#) must be obtained from Canada Transformers Customer Service. Returned goods procedures:

• Products being returning must be suitably packaged to prevent shipping damage.
• All documents and packaging must be clearly marked with the Canada Transformers RGA number.
• Returned products must be shipped freight prepaid by the purchaser.
• Even when an inventory rotation agreement is in place an RGA number is required.
• All products being returned for credit must be unused and in original condition.
• Only standard catalogue products may be returned for credit. Canada Transformers reserves the right to refuse any products returned for credit.
• All returned products are subject to a minimum 20% restocking charge plus transportation charges.
• Non-stock, custom or built to order products cannot be returned for credit under any circumstances.
• If products returned for credit are deemed, after inspection, to be defective due to material or workmanship and are in accordance to Canada Transformers standard product warranty, full credit may be issued at Canada Transformers discretion.
• If the products being returned are deemed, after inspection to be defective due to customer error or other cause not related to Canada Transformers materials and workmanship, no credit will be issued.

TITLE

Anything to the contrary herein contained notwithstanding, the title to equipment shall remain the property of Canada Transformers until full payment for such equipment is received by Canada Transformers.

ATTORNEY'S FEES

If Canada Transformers brings an action to enforce terms of sale or these Conditions, or to declare rights incident to the sale, the prevailing party in any such action, on trial or appeal, shall be entitled to his reasonable attorney's fees to be paid by the losing party as fixed by the court.

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